betfair 24 Terms and Conditions

1. General Provisions and Acceptance

These terms and conditions ("Terms") form a binding legal agreement between betfair 24 and each member ("user" or "member") who uses its platform. By opening an account on betfair 24 or using any service on the platform, the member is automatically considered to have accepted all provisions of these Terms.

These Terms are written primarily in Bengali and apply to all services on the betfair 24 website and application. This includes: sports betting, casino gaming, live casino, slot games and any other gaming services that betfair 24 provides from time to time.

If a member disagrees with any part of these Terms, they should stop using betfair 24's services and contact the support team as soon as possible to request closure of their account.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account on betfair 24 and participate in any gaming or betting activity, a member must be at least 21 (twenty-one) years of age. The platform is strictly committed to preventing underage gaming. If any discrepancy is found during age verification, the relevant account will be suspended immediately and the balance may be forfeited where applicable.

2.2 One Member, One Account

Each person may open only one account. If multiple accounts are found under the same person's name, or using the same device, IP address or payment method, they will be identified as "duplicate accounts". In such cases, all related accounts will be closed and bonus privileges will be cancelled.

2.3 Providing Accurate Information

At the time of registration, members must provide accurate and up-to-date personal information — including full name, date of birth, mobile number and email address. betfair 24 reserves the right to close any account opened with false or incorrect information at any time.

2.4 Account Security

Each member is fully responsible for keeping their account username and password confidential. Sharing account credentials with any third party is strictly prohibited. If any suspicious activity or unauthorised access occurs, the member must notify the support team immediately.

3. Account Verification

betfair 24 reserves the right to verify a member's identity at any time. For verification, a copy of a National ID (NID), passport or driving licence may be requested, along with proof of address such as a utility bill or bank statement.

If a member's identity is not verified before a withdrawal request is made, the payment may be delayed. If the required documents are not submitted within the specified time, the relevant withdrawal request may be cancelled.

For payment method verification, betfair 24 confirms that the bKash, Nagad or Rocket account used belongs to the member — use of any third-party payment method is not permitted.

4. Deposit and Withdrawal Terms

4.1 Deposits

Accepted deposit methods on betfair 24 are bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳500 (five hundred taka) — this applies equally to every method. Major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank or Islami Bank may be used for bank transfer deposits.

Deposits from any source other than a payment method registered in the member's name are not accepted. If a deposit is made through a third party, the funds may be returned and the account may be suspended for review.

4.2 Withdrawals

Accepted withdrawal methods are bKash, Nagad, Rocket and bank transfer. The minimum withdrawal amount is ৳800 (eight hundred taka). Requests generally take between 10 and 45 minutes to process.

Members must use the same payment method for withdrawals as was used for the deposit. A withdrawal will not be completed until any active bonus wagering requirement has been met.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

The betfair 24 welcome bonus is a 200% bonus on the first deposit, up to a maximum of ৳10,000. To receive this bonus, a first deposit of ৳500 or more must be made. For example: a deposit of ৳1,000 gives a bonus of ৳2,000, making the balance ৳3,000 — the wagering requirement on this bonus will be ৳2,000 × 15 = ৳30,000.

5.2 Wagering Requirements

To withdraw bonus funds or any winnings from a bonus, the bonus amount must be wagered 15 (fifteen) times. Until the wagering requirement is met, bonus funds will be shown separately in the balance and cannot be withdrawn directly.

5.3 Other Promotional Offers

betfair 24 regularly provides various offers such as reload bonuses, cricket festival bonuses, birthday rewards and referral rewards. Each offer has its own specific conditions — such as being active on certain days, participating in certain types of games, or meeting certain wagering requirements. Reading the separate terms of an offer before claiming it is mandatory.

5.4 Bonus Abuse

If bonus funds are misused, accounts are hedged, the same bonus is claimed across multiple accounts, or any other attempt is made to exploit the bonus system, betfair 24 reserves the right to forfeit the relevant bonus and any bonus-derived earnings, and to permanently close the membership.

6. Betting and Gaming Rules

6.1 Betting Rules

Before participating in any sports bet or casino game on betfair 24, members must ensure they have sufficient balance in their account. Once a bet is confirmed, it generally cannot be changed or cancelled — however, betfair 24 may consider cancelling a bet in certain special circumstances.

6.2 Technical Issues

If a game is left incomplete due to a server outage, internet disconnection or software error, betfair 24 will determine the outcome of that game according to the data on record. betfair 24's liability for losses caused by technical issues is limited.

6.3 Odds and Results

The odds for any event are set by betfair 24 and may change at any time before the event begins. If an event is cancelled or only partially completed, the settlement of related bets will be handled in accordance with betfair 24's established policy.

7. Prohibited Activities

The following activities are strictly prohibited on the betfair 24 platform:

• Playing games or placing bets using automated bots, scripts or any other automated method.
• Match fixing or attempting to influence game results by any unfair means.
• Attempting to gain unauthorised access to another member's account.
• Using the platform for money laundering or illegal transactions.
• Operating an account under a false identity or falsifying personal information.
• Running multiple accounts for the purpose of manipulating the bonus system.
• Attempting to hack or gain unauthorised access to the platform's security systems.

If evidence of any of the above activities is found, betfair 24 may permanently close the relevant account and forfeit all balances without prior warning.

8. Account Suspension and Closure

8.1 betfair 24's Rights

betfair 24 reserves the right to temporarily suspend or permanently close any member's account for any reason or without giving a reason. However, where closure occurs without justified cause, any valid balance will be returned.

8.2 Closure at Member's Own Request

Any member may request closure of their account at their own will. In this case, the account will be deactivated after the withdrawable balance has been settled.

8.3 Inactive Accounts

An account will be marked as "inactive" if there has been no activity for 12 consecutive months. betfair 24 will attempt to contact the member regarding the balance of an inactive account.

9. Limitation of Liability

betfair 24 always strives to maintain a reliable and safe gaming environment. However, betfair 24's liability will be limited in the following circumstances:

• If service is disrupted due to natural disasters, cyberattacks or other unavoidable circumstances.
• For losses caused by issues with the member's own internet connection or device.
• Due to errors or discrepancies in third-party game software.
• For losses caused by a member disclosing their account credentials to others.

Responsibility for any financial losses arising from gaming activity rests entirely with the member. betfair 24 makes no guarantee of gaming outcomes.

10. Privacy and Personal Data

betfair 24 places the highest importance on the security of members' personal data. To learn in detail how personal data collected during account registration and management is used, stored and kept secure, please read betfair 24's Privacy Policy. The Privacy Policy is an integral part of these Terms.

betfair 24 uses SSL encryption technology to keep members' data secure. Payment-related information is not shared with any third party — only the necessary information is exchanged with the relevant payment provider for the purpose of processing deposits and withdrawals.

11. Responsible Gaming

betfair 24 believes that gaming should be an enjoyable form of entertainment — not a source of financial pressure or dependency. Only adults aged 21 and over are permitted to participate on this platform.

Members may set limits on their gaming activity, such as daily deposit limits or temporary self-exclusion. To use these features, contact the betfair 24 live chat support team.

For more information and guidance on responsible gaming, visit our Responsible Gaming Guide page — it contains detailed information on preventing gaming addiction, contacts for support organisations and the self-exclusion process.

12. Changes to Terms

betfair 24 reserves the right to partially or fully change these Terms at any time. If any significant change is made, members will be informed via their registered email or a notice on the platform.

If a member continues to use betfair 24 after a change to the Terms, it will be assumed that they have accepted the updated Terms. It is therefore the member's own responsibility to review this page regularly. For any questions, visit our FAQ section or contact the support team directly.

13. Dispute Resolution

13.1 Complaints Process

If a member has a complaint against betfair 24, they must first contact the support team via 24/7 live chat or email. The support team provides service in both Bengali and English.

13.2 Formal Complaint

If the matter is not resolved via live chat, the member may file a formal complaint in writing by email. betfair 24 will review that complaint with due care and provide a written response within the specified timeframe.

13.3 Final Decision

In any dispute relating to game results, bet settlement or bonuses, betfair 24's technical records and log data will be considered the final evidence.

These terms and conditions of betfair 24 are prepared within the framework of applicable laws and regulations of Bangladesh. For any questions about these terms, please contact our support team.